Everyone knows that buying used ATV parts online is an excellent way to reduce the cost of repairs, but there is a right way and a wrong way to ensure that you aren’t getting ripped off when working with online vendors. Unfortunately, a few bad vendors give the reputable used part vendors a bad reputation, but ATV owners who have located quality businesses online can get the best of both worlds–excellent used parts at great prices and top customer service.
When buying ATV used parts, here are 5 mistakes to avoid like the plague:
1. Don’t guess on the part you are looking for.
When buying used ATV parts, your search online or in the nearest salvage shop will only be as good as your knowledge of what part you need. If you don’t know all the information about the part you need, you could be looking at weeks of frustration as you buy and send back wrong parts for your ATV. Knowing exactly what you need will help your search online.
2. Avoid online searches that are too broad.
When searching for online parts, make sure you include all the information you need to properly identify the part. If you enter incomplete or wrong information in an online search, the right parts will never be shown to you and you will get frustrated trying to locate them. In your search engine, type in the exact year, make and model, plus the name of the part. If you have located a reputable used parts vendor, you can perform the search within the company’s website to go through their inventory.
3. Don’t choose companies that have poor or no customer reviews.
Any good online parts vendor will be proud to share the glowing reviews and recommendations from satisfied customers. However, make sure to look on neutral sites to see what customers really think. Go to online ATV forums that talk about used parts vendors, and check out third party rating and review sites that give participants a chance to rank businesses and provide comments. The more positive things you read about an online ATV used parts vendor, the more confident you can feel in giving them your business.
4. Stay away from vendors that have a poor quality website.
The best online stores have lovely websites with clear pictures, detailed descriptions and easy shopping process. If a used ATV parts business wants to show the world how well they can take care of the customer, they will put time and resources into a quality website. If a website is hard to navigate, difficult to get information from or tough to make a purchase from, it’s a good sign that the company may not be one you want to deal with.
5. Don’t give your business to vendors that you can’t contact easily.
A reputable parts vendor should have numerous ways for customers to contact them, such as email, phone, text and even live chats during business hours. If an online vendor is difficult for customers to get ahold of, it can mean poor customer service and questionable merchandise. It can also signal a tedious return or exchange process in case the part doesn’t work out.
ATV owners will save a lot of money and stress when they purchase quality used parts online with as much wisdom and caution as they would making any other online purchase.ATV owners who follow these tips are sure to have a great experience in buying used ATV parts online. However, if they make these rookie mistakes, they could be in for a lot of frustration and headache.
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